Terms of service

Terms of Service

Welcome to Zenexa Fashion. By accessing our website or placing an order, you agree to the terms and conditions described below.

1. Website Use

You agree to use our website only for lawful purposes. You must not use the website in a way that may damage, disrupt, or interfere with our services.

2. Products

We make every reasonable effort to ensure that product descriptions, images, prices, and specifications are accurate. Product appearance may vary slightly due to photography, lighting, or screen settings.

3. Orders

When placing an order, you agree to provide accurate and complete contact and delivery information. Zenexa Fashion reserves the right to cancel or modify an order when necessary, including in cases of incorrect information, product availability issues, or suspected fraudulent activity.

4. Prices and Payments

All product prices are displayed on our website. Prices and availability may change without prior notice. Any applicable delivery charges, taxes, or payment fees will be shown during checkout where applicable.

5. Shipping and Delivery

We provide delivery services within the Kingdom of Saudi Arabia. Delivery times are estimates and may vary depending on the customer's location, courier operations, holidays, weather, or other circumstances beyond our reasonable control.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our applicable Refund and Return Policy. Customers are encouraged to review the policy before placing an order.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and other materials, is owned by or used by Zenexa Fashion and may not be copied, reproduced, or commercially used without permission.

8. Customer Responsibility

Customers are responsible for providing correct delivery details and a valid contact number. Customers should also remain available to receive their orders and respond to courier communications when required.

9. Prohibited Use

You must not use our website for fraudulent, unlawful, abusive, or unauthorized activities, or attempt to interfere with the security or operation of our website.

10. Limitation of Liability

To the extent permitted by applicable law, Zenexa Fashion is not responsible for delays, interruptions, or losses caused by circumstances beyond our reasonable control, including courier delays, technical problems, weather conditions, or other unforeseen events.

11. Changes to These Terms

Zenexa Fashion may update these Terms of Service from time to time. Any changes will be published on this page and will become effective when posted.

12. Applicable Law

These Terms of Service are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia.

13. Contact Us

Zenexa Fashion
Jeddah, Al Safa 23432
Kingdom of Saudi Arabia

Email:
support@zenexafashiongmail.com

WhatsApp:
+966 53 130 1419

By using the Zenexa Fashion website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.